Privacy Policy

1. Who We Are

JETEQUE is a trading name of McCarthy Limited, a company registered in England and Wales.

• Company number: 123456
• Registered address: PO Box 123, Middlesbrough, TS10 1KM
• Contact email: hello@jeteque.co.uk

McCarthy Limited is the data controller for the purposes of UK data protection law. If you have any questions about how we handle your personal data, please contact us at the email address above.

2. What Data We Collect

Depending on how you interact with JETEQUE, we may collect the following information:

When you create an account or enter a competition:

• Full name
• Date of birth
• Email address
• Home address
• Phone number (if provided)

When you make a payment:

• Payment card details are processed securely by Stripe, our payment provider. We do not store your card details on our systems.

When you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website
• Device type

When you contact us:

• The content of your message and any contact details you provide

When you enter via post:

• Name, date of birth, address, and email address as written on your postal entry

3. How We Use Your Data

We use your personal data for the following purposes:

4. Marketing Communications

If you have opted in to receive marketing emails from us, we may send you news about upcoming competitions, prize draws, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at hello@jeteque.co.uk. Unsubscribing will not affect our ability to contact you about a competition you have already entered.

We will never sell your data to third parties for marketing purposes.

5. Sharing Your Data

We do not sell or rent your personal data. We may share it in the following limited circumstances:

Stripe: Payment data is shared with Stripe, Inc. to process transactions securely. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. You can read Stripe's privacy policy at stripe.com/gb/privacy.

Prize delivery: Where necessary, we may share your name and contact details with third-party travel providers or suppliers in order to arrange and deliver your prize.

Legal requirements: We may disclose your data if required to do so by law, or in response to a valid request from a public authority.

Business transfers: In the event that McCarthy Limited is sold or merged with another business, your data may be transferred to the new owner. We would notify you in advance if this occurred.

6. Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Needed for the website to work. These cannot be switched off.
• Analytics cookies: Help us understand how visitors interact with the site so we can improve it. These are only set with your consent.
• Functionality cookies: Remember your preferences and settings.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how the website functions.

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes set out in this policy.

• Competition entry data is kept for up to 12 months after the draw date.
• Payment records are kept for 7 years in line with HMRC requirements.
• Winner information published on our website is kept for as long as the site is active, as part of our transparency obligations.
• Marketing data is kept until you unsubscribe or ask us to delete it.

8. Security

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, loss, or disclosure. Payment data is handled entirely by Stripe and is never stored on our own servers.

No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

9. Your Rights

Under UK data protection law, you have the following rights:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your personal data in certain circumstances.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can ask us to provide your data in a portable format.
• Right to object: You can object to us processing your data on the basis of legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at hello@jeteque.co.uk. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

• Website: ico.org.uk
• Phone: 0303 123 1113

We would always appreciate the chance to address your concerns directly before you contact the ICO, so please get in touch with us first if you can.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back periodically. Continued use of the site after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, requests, or concerns about this privacy policy or how we handle your data, please contact: